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Most of these resources provide non-medical assistance to help the elderly stay in their homes longer.  They are usually paid services which can help with personal and home care issues.



Home Care Resources

When selecting a home care agency, you should always verify:

  • Are they a licensed home care agency?

  • Are they accredited by the Joint Commission, CHAPS, or the state?

  • Do they have a nurse on call 24/7?

  • What languages are spoken at the agency?

  • What is the coverage area?

  • How quickly can they start care? They have to start care within 24-48 hours.

  • Can they provide additional private pay services if needed?

  • Are there any hidden charges?

  • What will be covered by insurance, and what services will be private pay?

  • Are they contracted with the Veterans Administration (VA)?

  • What other managed care contracts do they have?

  • Does the provider have appropriate insurances to protect against theft or malpractice and are they bonded?

  • Does the provider offer flexible hours and are there any minimum hours per shift?

  • Does the provider offer a free home assessment and a medical evaluation, and are there regular consultation follow-up and service evaluation meetings?

  • Is the caregiver permitted to give hands-on care if the client’s health declines?

  • Are the employees independent contractors or W-2 employees of the agency?

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